privacy policy

Who we are

Suggested text: Our website address is: https://bluepearlgoldanddiamonds.com.

1. Privacy Policy

Your privacy is a fundamental right, and we are committed to protecting the personal data you share with us.

1.1 Information We Collect: We collect information that helps us provide you with our services and improve your experience. This may include:

  • Personal Identification Information: When you submit an inquiry through our contact forms (e.g., “Chat on WhatsApp” via a form, “Book an Appointment,” or direct “Inquire about this piece”), we may collect your name, email address, phone number, and any message you provide.
  • Technical Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visit. This data is generally non-personally identifiable.

1.2 How We Use Your Information: The information we collect is used solely to:

  • Respond to your inquiries, appointment requests, or specific product questions.
  • Provide you with personalized consultation and customer service.
  • Improve our website’s functionality and user experience.
  • Understand website traffic patterns and user behavior (anonymously).
  • Comply with legal obligations as required by UAE law.

1.3 Data Storage and Security: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.

1.4 Sharing Your Information: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:

  • To trusted third parties who assist us in operating our website, conducting our business, or serving you (e.g., website hosting, analytics providers), provided those parties agree to keep this information confidential and comply with relevant data protection laws.
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

1.5 Your Rights: In accordance with relevant UAE data protection laws (such as Federal Decree-Law No. 45 of 2021 on Personal Data Protection), you may have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. Please contact us using the details below to exercise these rights.

1.6 Cookies Policy: Our website may use “cookies” to enhance user experience. Cookies are small files stored on your device that help us remember your preferences or analyze site traffic. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly without cookies.

1.7 Minors’ Privacy: Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.


2. Terms of Use / Website Disclaimer

These terms govern your use of the Blue Pearl Gold and Diamonds website.

2.1 Acceptance of Terms: By accessing and using this website, you accept and agree to be bound by these Terms of Use and all applicable laws and regulations of the United Arab Emirates. If you do not agree to these terms, please do not use this website.

2.2 Website Content & Accuracy: This website is for display and informational purposes only. All descriptions, images, and pricing (if displayed) for our gold, diamond, and pearl jewellery are provided for general guidance and may not reflect the exact appearance or current price due to variations in monitor displays, natural characteristics of materials, and market fluctuations. We strive for accuracy but do not guarantee that all information is error-free. All jewellery sales are conducted exclusively in-person at our showroom.

2.3 Intellectual Property: All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Blue Pearl Gold and Diamonds or its content suppliers and is protected by UAE and international copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this site is strictly prohibited.

2.4 No Online Sales/Transactions: This website does not facilitate any online sales or e-commerce transactions. All purchases, orders, and payment processes must be completed in person at our physical showroom in Abu Dhabi 

2.5 Links to Third-Party Websites: Our website may contain links to third-party websites or resources (e.g., social media pages, sister concerns). These links are provided for your convenience. Blue Pearl Gold and Diamonds is not responsible for the content, privacy policies, or practices of any third-party websites.

2.6 Limitation of Liability: Blue Pearl Gold and Diamonds, its owners, employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website or any errors or omissions in its content.

2.7 Governing Law: These policies and your use of this website shall be governed by and construed in accordance with the federal laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi . if that’s where your main legal entity/operations are based], without regard to its conflict of law principles. Any disputes arising from these policies or your use of the website shall be subject to the exclusive jurisdiction of the courts in Abu Dhabi.

2.8 Changes to Policies: Blue Pearl Gold and Diamonds reserves the right to update or modify these policies at any time without prior notice. Any changes will be posted on this page with an updated 24/06/2025 date. Your continued use of the website after any such changes constitutes your acceptance of the new policies.


3. Contact Us

If you have any questions or concerns regarding these policies, please contact us at:

Blue Pearl Gold and Diamonds Al Falah Plaza 11,  Al Kuwait Hai Qesaidah, Central District, Al Ain, Abu Dhabi Emirate Abu Dhabi, UAE (If your primary legal entity/operations are in Abu Dhabi).

Phone: +971 50 560 4803 Email:bluepearlgd@gmail.com